Videos | GLUCH Communications

Presentations

and lectures

Presentations and Speeches from our Studies, Market-Analysis, Research, R&D Lab Testing, Vendor Comparisons, Competitive Testing, Interoperability and Integration Testing.

CCaas Market Analysis Q1 – 2023 Summary:

quick recap of the full Market Analysis from Q4 2022
focus on “Architectural Differentiation of CCaaS-UCaaS Integration & Agent Workplaces

Play Video

Market Analysis UCaaS and CCaaS with AI plus Recording Q4 2022:

Unified Communications as a Service
Contact Center as a Service including Conversational Artificial Intelligence
Compliance Recording

Play Video

News

You can also find our previously published articles here on our website under News.

In our news, we share the latest market analysis results, R&D lab testing reviews, and insights from customer-specific proof of concepts, pilot projects, and real transformation and adoption initiatives in the field of collaboration, communication, contact center, and cognitive services.

Collaboration including messaging, meeting and calling, including video systems and boards, voice and video telephony and applications such as contact centre, recording, etc. and all manufacturers relevant for professional corporate communication such as Cisco, Microsoft, Zoom, Google and many more.

Technologies →

Before strategic decisions are made, throughout the entire transformation phase up until handover into operation.
Collaboration consulting on architecture and strategy, as well as workplace and workspace transformation and adoption are our core business.

Consulting→

In our own R&D labs, we study and test new technologies and products in the cloud, hybrid and on-premise collaboration environment at an early stage.
We analyse the market and work on future technologies such as Artificial Intelligence, Augmented Reality, and many more.

R&D →

GLUCH Communications
Hofackerstr. 9
63768 Hösbach, Germany

P. +49 6024 3063-100
F. +49 6024 3063-599
E. info@gluch.de

CollaboFact GmbH
Our subsidiary CollaboFact supports the implementation of transformation and adoption projects as well as special developments (e.g. bots and applications) in the collaboration environment through professional services and development. Consulting, coaching, training and professional services is provided by the “orchestrated expert pool” of product specialists covering Cisco, Cisco Webex, Microsoft, Microsoft Teams, Audiocodes, Zoom and others.

www.collabofact.de →

ahead of change.

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